Posts Tagged ‘how-to’

Using How-to’s And Case Studies To Generate Interest

Wednesday, April 28th, 2010

I was presenting at a meeting today when a gentleman asked me how he could get more traffic and interaction on his site. He proceeded to tell me how he had a complex network of technology performing every task he could imagine, from retweeting his post link to automatically posting to his Facebook page, and creating updates on his home page through a sidebar widget. He had all his ducks in a row.

Except for content.

He knew the technical steps for getting a blog set up and ready to perform, but as he turned to content, he found himself at a loss. He is posting regularly, but recognizes that his content is less than interesting and, not being a professional writer, he’s having trouble priming the pump.

For this week’s tip I thought I would share with you two of the most interesting and engaging ways to generate content for your blog; How-to’s and Case Studies.

What makes these easy to look to for a starting point is that they are based on your own experience. And what makes these valuable, if you do it right, is that they involve solving problems or sharing experiences; both of which are interesting to other people. If you don’t believe me; turn on your TV and see how many reality shows are based on exactly this. We love to see how other people do it.

Let’s talk about ‘How-to’s’:

There are lots of people out there wondering how to do whatever it is that you do for your business. Whether you are selling a product, selling a service, or selling a dream; there’s a how-to to talk about. It can be how to sell the product or service, or how to use the product or service, or how to share the dream. And you don’t necessarily have to be an expert to be the teacher; you can share your learning experience, too. Just turn your ‘here’s how to do it’ article into a ‘here’s how I learned how to do it’ article.

Make your how-to into an actionable list of tasks, or better yet a video, and you have a golden ticket to generating interest.

How to write a How-to article?

  1. Simply perform the task, and make a note of every step along the way.
  2. Write the steps in outline format and make a comment, explain details, or share a tip on a best practice for each step.
  3. Wrap up with the reason why someone might want to do what you are explaining and viola; you have a How-to article!

Case studies are also a great way to formulate a quick story that can generate a lot of interest.

A case study is a kind of ‘how-to’ story that involves a personal experience.

Write often about how people use your product or service. Doing this requires nothing more than interacting with your customers or even your team members. You’ll notice that I started this tip out with an experience that I had with a gentleman that I encountered as part of a regular day. When I had the experience I literally made a quick note on my phone and then presented the idea to you in the form of this post.

Putting things in this context helps others understand how to use your product or service, and brings an element of human experience to your insight. Give a specific example of how a specific customer used your product or service. Get specific about the problems that were solved, the steps of the process that were taken by the customer, and how the project or experience turned out for you and/or your customer.

You have these experiences every day, and you should write them as often as you can. Think of it as a sort of FAQ and testimonial all wrapped up unto one short article. Include photos of the process, the person, or the product.

Make a plan to incorporate a how-to into your business blog, and embellish it with case studies of how your customers relate to your products or services. Who knows; you may just be the next Betty Crocker or Norm Abram; both got their start as ‘How-to’ articles!

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Are You Limiting Access?

Wednesday, March 31st, 2010

I met a new service provider over the phone last week. After a few days working with my new contact over email, delivering documents and exchanging questions and answers, there came a time when I was ready to add him to my address book.

I didn’t have him on the phone with me when it occurred to me to add him, but I knew I had a few emails from him and I had already been to his website, so I was certain I had the information I needed.

My first step was to find an email from him where I was sure I could find his number in his signature. Sure enough, there it was, but I couldn’t click to copy it because it was embedded in a nicely formatted image. Sure, it looked nice, but I couldn’t access the information and couldn’t copy it directly into my address book. I use an electronic address book on my computer, and like anyone using Apple Mail or Outlook, I have the ability to right-click on an address to easily add it to my address book. Not in this case, I was forced to retype all his contact information.

As a second attempt, I visited his website to see if I could access or copy any information from there. Nope, same problem; there in the footer of his website was the same nicely formatted image featuring his contact information nicely embedded into a graphic featuring a beautiful sunset. Useless.

Like many businesses, I do most of my communications over the phone or on my computer, and with over 50 percent of Americans online these days, so are most consumers. So it makes sense that I would take a moment to think about how my contacts may be trying to reach me.

In my business, I am in contact with a fairly limited number of people, but I want them all to have direct access to me, so I make sure to include an electronic copy of my name, business, email and phone number. This makes it easy for them to add me to their electronic address books, and to synch this information with their smart phones; right where I want to be when they think about calling me.

The same advantage can be taken on your blog; make sure you are providing a way to contact you that is appropriate, and accessible. Many businesses and consumers are looking to your site to quickly find or copy information they need in order to better work with you, if your contact information is hidden, or inaccessible (for instance embedded in an image so that it is not independently copy-able), then you are adding another roadblock for your customers and adding barriers to getting connected.

There are reasons you may want to make information inaccessible, and in those cases embedding information in an image is appropriate. For instance if you post your email or phone number online in a normal format you may be susceptible to scrapers; robots that look for this type of information to glean and export to spammers.

For most blogs and online marketing sites, I recommend using a contact form that automatically emails contact information to you, where you can then respond with private information in an email or followup call. For bloggers, a contact form is an easy addition to your site and a great way to make sure you are accessible without divulging private information to the Web.

Either way, it is important to remember that your blog has a purpose, and that is to engage your audience. Once you determine what level of accessibility you want to provide to your customers, make sure you are providing easy ways for them to get in touch with you.

Listen to the Corporate Blogger Tips Podcast of this post:

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Adding Links To Your Blog

Saturday, May 23rd, 2009

linksBlogging is about sharing information. As an information sharer, you have an opportunity to link to other information from each of your blog posts. This is not only a good thing for your readers, but the search engines like it too. It can be the critical difference in getting your content noticed.

If you are posting a typical article of about 250-300 words, you should be including at least 2-3 links, but not more than 4-5. Links can and should lead to one of three places:

  1. Your Home page;
  2. Another post on your site;
  3. Another site altogether (but make sure it is relevant).

I have a quick video that will show you how to add a link in your Wordpress blog.

Don’t go crazy with your links; just a couple for each post, and remember that linking to an outside site is a good thing. Just make sure the new link opens in a new window, and that the target site is relevant to your content.

Here’s how I create links in my blog:

  1. Open two tabs in your browser, one for the blog editing window, and one for the ‘public’ side of your blog;
  2. Write your article and get it ready to publish in the editing window. Before publishing…
  3. Find a keyword in your new post that you want to link, highlight and copy it;
  4. Now, Go to the public blog site (in your other tab) and perform a ‘Search’ for your keyword;
  5. You should get a couple articles from your blog in the search results. Select from the list of resulting articles and click the headline;
  6. Copy the URL from the browser window and move back to your editing window;
  7. With your keyword still highlighted, click the ‘link’ icon at the top of your editing window and past in the URL;
  8. Complete the process by identifying a ‘Target’ (open in Same if on your site, open in New if another), and add a Title. Don’t worry about ‘Class’ right now;
  9. Hit ’save’, and treat yourself to a donut. Don’t forget to post your new blog article before you head out.
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New Wordpress Training Videos Posted

Thursday, September 11th, 2008

We recently posted an all new collection of Wordpress training videos for Wordpress bloggers. Learn how to do the basics in Wordpress.

You can view our recommended top ten wordpress training videos here. Just click on the headline for each numbered item to go to the video page.

You can also dive straight into our ListPipe Wordpress video library from this page.

Our how-to videos are presented in high quality Quicktime on the site, and are available on YouTube if you want to see them in a smaller version. When you get to YouTube, do a search for ‘ListPipe’ and ‘Wordpress’ to find all the videos. There are currently 13 of them, covering topics such as logging in, and inserting images.

Each video on our demo blog includes written instructions on how to complete the task in the latest Wordpress version. Each video is designed to teach you a specific task in between two and three minutes. For those of you new to Wordpress blogging, this is an excellent way to become familiar with the basics of your Wordpress system.

Take a look and let us know what you think. Enjoy!

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